Job Description
Hiring for Off Campus Drive for Wipro Service Desk Across India
Job Description
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- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
- Excellent communication skills required as you will work in International Voice Support.
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
- Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Provide support, including procedural documentation & relevant reports.
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
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Education:
- Must have at least 10th Standard: 50% or above
- Also 12th Standard: 50% or aboveGraduation: 50% or 5.0 CGPA above as applicable by the university guidelines
Year of Passing:Â 2020 Only
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Other Criteria
- A maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
- Education should be regular full time only in 10th, 12th, and Graduation recognized by the Central/State Government of India.
- All Arrears and backlogs need to be cleared at the time of the selection process.
- Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
- Bhutan and Nepal Nationals need to submit their citizenship certificate.
- Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.
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Stipend
- 1st-year STIPEND – 15,488 per month
- 2nd-year STIPEND – 17,553 per month
- 3rd-year STIPEND – 19,618 per month
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Service Agreement
- On joining, candidates would be required to sign a service agreement for 36 months
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Vacancy Details:Â Wipro
description | |
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Job Post |
Wipro Service Desk |
Total Vacancy | 100 Post |
Job location | All over India |
Experience | 0-1 years |
Education | 10+ 2 Pass and above |
Salary | As per Experience |
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How to ApplyÂ
All the eligible candidates can apply for the Wipro recruitment through the below-given link as soon as possible.
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