Hiring for Off Campus Drive for Wipro Service Desk Across India

Job Description

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• Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
• Excellent communication skills required as you will work in International Voice Support.
• Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
• Responding in a timely manner to service issues, request, and take care of the complete operations.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Provide support, including procedural documentation & relevant reports.
• Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

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Education:

• Must have at least 10th Standard: 50% or above
• Also 12th Standard: 50% or aboveGraduation: 50% or 5.0 CGPA above as applicable by the university guidelines

Year of Passing: 2020 Only

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Other Criteria

• A maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
• Education should be regular full time only in 10th, 12th, and Graduation recognized by the Central/State Government of India.
• All Arrears and backlogs need to be cleared at the time of the selection process.
• Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
• Bhutan and Nepal Nationals need to submit their citizenship certificate.
• Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.

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Stipend

• 1st-year STIPEND – 15,488 per month
• 2nd-year STIPEND – 17,553 per month
• 3rd-year STIPEND – 19,618 per month

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Service Agreement

• On joining, candidates would be required to sign a service agreement for 36 months

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