Customer Service Representative

Full time Urban Tummy in CUSTOMER SERVICE
  • Mumbai, Maharashtra View on Map
  • Post Date : September 27, 2020
  • Apply Before : December 31, 2020
  • Applications 0
  • View(s) 486
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Job Description

Hiring For Customer Service Representative

Urban Tummy is hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times

• Responding promptly to customer inquiries by email and phone

• Acknowledging and resolving customer complaints

• Knowing our products inside and out so that you can answer questions, processing orders, forms, applications, and requests

• Keeping records of customer interactions, transactions, comments and complaints in CRM

• Ensure customer satisfaction and provide professional customer support.



• Fluent conversation ability in English (Oral and written)

• High school diploma, general education degree or equivalent

• Ability to stay calm when customers are stressed or upset

• Comfortable using computers

• Prior experience working with customer support is an advantage

Urban Tummy focuses on Food and Beverages and Food Tech.

Their company has offices in Singapore. They have a small team that’s between 1-10 employees.


Vacancy Details: Urban Tummy
Job Post

Customer Service Representative

Total Vacancy 01 Post
Job location Mumbai, Maharashtra
Experience 0-1 years
Education Graduate
Salary ₹1.2L – ₹2L


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